
Pair & protect
Made for your iPhone Garden Caramel Floral Case with Strap
iPhone Premium Curved Edge Glass Screen Protector
in the bundle
iPhone Premium Camera Lens Protector
in the bundle
Frequently asked questions
Your question may already be answered here.
How do I know which model to choose?+
Before checking out, select the exact model of your iPhone/Android in the menu on the product page (e.g. iPhone 11, iPhone 13 Pro Max). Each case is made to measure for its model, so this choice is essential to guarantee a perfect fit.
Is the case MagSafe compatible?+
It depends on the model chosen. When the product has this feature, it is clearly indicated in the description and in the options on the page. If you do not see this information, that specific model is not MagSafe compatible.
What is the material quality like?+
Each case is developed with selected materials to combine protection, durability and a premium finish. The exact material specifications (silicone, synthetic leather, polycarbonate, etc.) are always detailed in each product description.
Does the print/colour fade over time?+
We use high-durability printing and pigmentation processes, resistant to daily use. We recommend avoiding prolonged contact with alcohol or abrasive cleaning products to preserve the finish for longer.
Does the case protect against drops?+
Yes. All our cases go through impact and absorption tests before entering the catalogue, offering protection on the edges and the back of the device.
How long does delivery take?+
Your order is carefully prepared and arrives within 15 business days, with every step trackable right from your phone. You receive the tracking code as soon as we dispatch it, and can follow every movement until the case reaches your door.
Is shipping really free?+
Yes, free shipping across Europe, on any order value, with no minimum order.
Can I exchange or return the product?+
Yes. You have up to 14 calendar days after receipt to request an exchange or return, as long as the product is in its original condition. Just contact us at contact@nilzin.com.
Which payment methods do you accept?+
We accept credit and debit cards, PayPal and the other payment methods shown at checkout.
What if my model is not on the list?+
Get in touch before buying at contact@nilzin.com — whenever possible, we will point you to the option compatible with your device.
